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Can I reset my child's profile and start over?

The app has no reset button. You can delete the profile and add a new one. Deleting cannot be undone from the app.

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On this page
  1. Practice again
  2. Delete the profile and add a new one
  3. What you lose
  4. Their plan
  5. Before you decide

The app has no button to reset a profile. Here are the options.

Practice again

Your child can go over a skill they already taught. See Practice again. A restart of a side mission is also possible from its screen.

Delete the profile and add a new one

  1. Delete the profile in Settings. See Delete a child's profile. The delete list has the reason "I want to start over."
  2. Add the child again. See Add a child.
Keeping the profile is the big friendly button. Going on takes another step.

What you lose

Deleting removes progress, badges, streak and everything they made from the app. You cannot bring it back from the app. A new profile starts with a new battery and a new plan.

Their plan

Deleting a profile asks Stripe to cancel that child's plan. See What happens after you cancel.

Before you decide

You can change the grade or the companion without deleting anything. See Change a child's grade and Change a child's companion.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

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