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Buttons in Dilly do not respond

Wait a second, close any sheet, then close and reopen the app. Update if it keeps happening.

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  1. If only one button fails
  2. Phone screen problems
  3. Tell us

If you tap and nothing happens, try these.

  1. Wait a second. Some buttons wait for the server and show a short pause.
  2. Look for a sheet or a card. A small sheet that slides up can sit on top of a screen. Close it with its button first.
  3. Tap again. Press firmly and let go quickly.
  4. Close Dilly and open it again.
  5. Check your connection. See Dilly is stuck loading.
  6. Update Dilly. See Update the app.
  7. Restart the phone.

If only one button fails

A button may be turned off on purpose. A teaching button can wait while the battery is low. See Teaching won't start.

Phone screen problems

If other apps are slow to respond to taps too, clean the screen and check your phone's own Accessibility touch settings.

Tell us

Email support@hellodilly.com. Tell us which screen and which button.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support