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A mission or side mission will not open

Check the connection, a grown-up's yes for a child under 13, and that you have tapped the right thing. Then try again.

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  1. "A grown-up needs to say yes first"
  2. "We can't reach the internet"
  3. "We looked everywhere but couldn't find that!"
  4. "Whoa, slow down, speedy!"
  5. "Oops! Something tripped over a wire"
  6. Still stuck

All the missions are free. If one will not open, the screen usually says why.

"A grown-up needs to say yes first"

For a child under 13, a parent or guardian has to say yes. See The "A grown-up needs to say yes" screen keeps coming back.

"We can't reach the internet"

Check your connection and tap Try again.

"We looked everywhere but couldn't find that!"

That mission could not be found. Go back and pick another one, then try again later.

"Whoa, slow down, speedy!"

Too many taps came too quickly. Wait a little and try again.

"Oops! Something tripped over a wire"

Try again. If it keeps happening, close Dilly and open it again, or update. See I see a "Try again" message.

Missions has side missions, quick missions and a Keep going card for the one in progress.

Still stuck

Email support@hellodilly.com. Tell us the name of the mission and what the screen says.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support