Devices, updates and settings
Which phones and iPads work, the internet, early access, and text size and sound settings.
- Is Dilly on the App Store?Not yet. Dilly is not available yet. Coming soon on the App Store. Join the waitlist to hear first.
- Which phones and iPads does Dilly work on?Dilly is built for iPhone and iPad, and needs iOS or iPadOS 16.4 or newer.
- Is there an Android or web version?Dilly starts on iPhone and iPad. We have not announced Android or a web version.
- Can I turn the iPad sideways?On an iPad, Dilly is set up to work upright or sideways. On an iPhone, it stays upright.
- Does Dilly need the internet?Yes. Your account and your child's progress are saved on Dilly's servers, so the app needs a connection. When it cannot connect, it says so.
- Will I lose my child's progress if I update or reinstall Dilly?No. Progress is saved on your account, not only on the phone. Log in again and your children's profiles come back.
- What is TestFlight?TestFlight is Apple's app for trying apps before they open on the App Store. Dilly is being tested before it opens.
- How do I get early access to Dilly?The way to hear first is the waitlist. We have not announced a separate early access program.
- Does Dilly use the camera, microphone, location or photos?No. The only thing Dilly asks the phone for is Face ID, to keep a child out of the grown-up area.
- Is Dilly available in other languages?Dilly is in English only today. The app has no language setting.
- Does Dilly read out loud?Not by itself. The app does not speak. Your iPhone or iPad has a feature called Speak Screen that can read any screen to your child.
- How do I make the text bigger or smaller?Open Settings from the Profile tab and pick Normal, Bigger or Biggest under Reading.
- How do I turn off sounds?Turn on Quiet mode in Settings for no sounds and no buzzes at all, or switch off Sound effects and Celebrations one by one.
- Does Dilly have dark mode? Can I reduce motion?Yes to both. Under Looks, Match my device follows your phone's light or dark setting. Under Motion, Reduce motion calms the screens.
- What accessibility settings does Dilly have?Text size, Quiet mode, Reduce motion and following your phone's light or dark setting. For reading out loud, Dilly relies on your phone's Speak Screen.
Still need help?
Email support@hellodilly.com. The contact page says what to include.
Contact support