Contact and feedback
Report a bug or a mistake, share an idea, and reach the right person.
- How do I report a bug?Email support and say what you did, what you expected and what happened. The Email support row in the grown-up area adds the app version for you.
- I found a mistake in a lessonEmail support with the name of the lesson and what looks wrong. We would rather hear about it.
- How do I suggest a feature or send feedback?Email support with your idea. Tell us what your child tried and what you wish it did.
- How do I contact Dilly about partnerships or press?The website lists one address for schools, groups and companies who want to work with Dilly. It does not list a separate press address.
- How long until support replies?We have not published a reply time. Here is what to check if you have not heard back.
- Nothing here helpedEmail support. Tell us what you tried and what the screen said.
Still need help?
Email support@hellodilly.com. The contact page says what to include.
Contact support