We are sorry. Email support@hellodilly.com and tell us what is going on.
Tell us
- What you were doing
- What you expected to happen
- What happened instead
- What you already tried
- Your phone and the app version, if you know them
Please leave your child's name out. Never send your password.
Use the app
The Help group in the Parent/Teacher area opens the help center and starts an email with the app version in it. See How do I report a bug?
Before you write
A few things fix many problems.
- Close Dilly and open it again.
- Check your internet connection.
- Update Dilly. See Update the app.
Privacy and security
Questions about your child's information go to privacy@hellodilly.com. A security problem goes to security@hellodilly.com.
