The phone check has a way out on every screen.
"That did not work."
The card says, "Ask a grown-up to try again." Tap Try again, or Use a puzzle instead. If it says "That took too long," try again right away.
Face ID or Touch ID does not recognize you
Use Use a puzzle instead. Or use your passcode if the phone asks.
The puzzle says "That is not right"
The screen says, "Here is a new number." Type the new number in words, such as "two hundred fourteen" for 214.
It keeps asking again
After you pass, you can move between grown-up screens for a while. It closes after up to 10 minutes. It also closes if the app stays in the background for more than 2 minutes, or if you switch children or log out.
Face ID is off for Dilly
Open your phone's Settings, find Dilly, and allow Face ID. Or use the passcode or the puzzle.
Still stuck
Close Dilly and open it again. Then email support@hellodilly.com. Never send your passcode.
