If an update is stuck or fails, these general steps help.
- Check your connection. Try Wi-Fi.
- Free some space. An update needs room to download.
- Pause and resume. Press and hold the app icon to find the download, or open the App Store or TestFlight and try again.
- Restart the phone.
- Check your iOS version. A new version of an app may need a newer iOS. Phone Settings, General, Software Update shows it.
Where updates come from
Dilly is not on the App Store yet. Until it is, updates come the way you first got the app. If you use a test version, open TestFlight. See Update the app.
Is my child's progress safe?
Yes. See Will I lose my child's progress if I update or reinstall Dilly?
Still stuck
Email support@hellodilly.com. Tell us your phone, your iOS version and what the screen says.
