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Dilly is slow or laggy

Try a better connection, close other apps, update, and try Reduce motion. Tell us which screen is slow.

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  1. Calmer screens
  2. An older iPad or iPhone
  3. Tell us

A slow app is usually a weak connection or a phone that is busy. Try these.

  1. Check your connection. Wi-Fi is often steadier than mobile data.
  2. Close other apps. Swipe them away in the app switcher.
  3. Close and reopen Dilly.
  4. Update Dilly and your phone. See Update the app.
  5. Restart the phone.
  6. Free some space. A phone with little room can slow down.

Calmer screens

Turn on Reduce motion in Settings. It says, "Screens fade in instead of sliding and popping." This can feel smoother on an older phone.

An older iPad or iPhone

A very old device may feel slow. We have not published which devices Dilly supports. See Which phones and iPads does Dilly work on?

Tell us

Email support@hellodilly.com and say which screen is slow, your phone model and your iOS version.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support