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Dilly looks odd on my iPad

Dilly works on iPhone and iPad. Tell us your iPad model, which way it is held and what looks wrong.

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On this page
  1. Which way it turns
  2. Things to try
  3. Tell us

Dilly is built for iPhone and iPad. On an iPad, screens follow the size of the window, so they are not just a stretched phone.

Which way it turns

On an iPad, Dilly can turn to portrait or landscape. On an iPhone, Dilly stays upright. See Can I turn the iPad sideways?

Things to try

  1. Turn the iPad to the other direction and back.
  2. If you use Split View or Slide Over, open Dilly full screen.
  3. Close Dilly and open it again.
  4. Update Dilly. See Update the app.

Tell us

We want to see what looks wrong. Email support@hellodilly.com and tell us:

  • Your iPad model
  • Which way you hold it
  • Which screen it is
  • Whether Dilly is full screen

A screenshot helps. Please crop out your child's name. See How do I report a bug?

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support