When a screen takes too long, it is almost always the connection.
- Check Wi-Fi or mobile data. Try opening a web page.
- Wait a little. A weak connection can be slow.
- Tap Try again if you see it. See I see a "Try again" message.
- Close Dilly and open it again.
- Switch network. Try Wi-Fi instead of mobile data, or the other way around.
What the app says
If the app cannot connect, it says, "We can't reach the internet. Check your Wi-Fi, then try again!" If something else goes wrong, it may say, "Oops! Something tripped over a wire. Give it another try!"
Plans and coins
On the plans page: "We could not load your plan. Check your connection and try again." On the coins screen: "We could not get your coins. Try again."
If it keeps happening
Update Dilly, then email support@hellodilly.com and tell us which screen. See Update the app.
