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Manage your plan

Manage plan opens Stripe's page, where you can switch between monthly and yearly, update your card, see invoices or cancel.

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On this page
  1. Steps
  2. If you only want to cancel
  3. Who can use it

Manage plan is on the plans page, next to Cancel plan. It opens a page run by Stripe in your phone's browser.

Steps

  1. Open the Profile tab and tap Parent/Teacher area. Pass the phone check. See The phone check.
  2. Make sure the right child is picked. See One plan per child.
  3. Open See plans, then tap Manage plan.
  4. On Stripe's page you can switch between monthly and yearly, update your card, see your invoices, or cancel.
  5. When you are done, use the return button on Stripe's page. It brings you to a page on the Dilly website that says to go back to the app.

If you only want to cancel

See Cancel a plan. It takes two taps in Dilly, then a confirmation on Stripe's page.

Who can use it

Only the person who bought the plan can open Manage plan. Another parent on the account can see the plan but not this button.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support