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Where do I find my receipt or invoice?

Manage plan opens Stripe's page, which lists your invoices.

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On this page
  1. Steps
  2. If you do not see Manage plan
  3. Dilly does not keep your card
  4. Need something else?

Your invoices are in Manage plan. Stripe runs that page.

Steps

  1. Open the Profile tab and tap Parent/Teacher area. Pass the phone check.
  2. Make sure the right child is picked.
  3. Open See plans, then tap Manage plan.
  4. On Stripe's page, open your invoice history.
The Cancel plan row is always in view, with the date the plan keeps working until written under it.

If you do not see Manage plan

Only the person who bought the plan can open it. If someone else in your family bought the plan, ask them. See Who can buy or change a plan?

Dilly does not keep your card

Dilly keeps the plan and its dates. Stripe keeps the payment records. See Does Dilly store my card?

Need something else?

Email support@hellodilly.com. Please leave your child's name out.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support