Dilly is not on the App Store yet, so no plan can be bought yet. The plans page says, "Plans are not available yet. Please check back soon."
When Dilly opens, check these.
1. Is the right child picked?
The plans page is for one child. If it says "Pick a child first," open the plans from your child's own page. See One plan per child.
2. Are you a grown-up?
The plans page is a grown-up page. If it says "This area is for grown-ups," ask a grown-up to open it.
3. What is the phone's region?
The app says, "Plans cannot be started in this app where you are yet." For now, the buy button shows only on a phone set to the United States. You can still see what each plan has.
4. Does your child already have a plan?
Then the page shows Manage plan and not a buy button. The app says, "This child already has a plan. Use Manage plan to change it."
Still stuck
Email support@hellodilly.com. See Contact support.
