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Can I download a copy of my child's information?

The app has no download button. Email us and tell us what you need. We do not promise a date or a format.

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On this page
  1. What you can do in the app
  2. To ask for a copy
  3. To delete instead

The app does not have a button to download your child's information.

What you can do in the app

Open the Parent/Teacher area and look at the learning report. It shows what your child finished and made, and what the companion has learned. See How to read the learning report.

The report says what your child did, with dates. It never gives a score, a grade or a rank.

To ask for a copy

Email privacy@hellodilly.com and tell us what you need. Please leave your child's name out of the first email.

This page does not promise a date or a format.

To delete instead

See Delete a child's profile and Delete your account.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support