dillyHelp Center
Menu

How do I switch between my children?

Tap Switch profile on the Profile tab and pick a child. Each child keeps their own progress.

Browse topics
On this page
  1. Steps
  2. You do not see the button
  3. Another way
  4. Check the right child

When an account has more than one child, the Profile tab shows a button called Switch profile.

Steps

  1. Open the Profile tab.
  2. Tap Switch profile.
  3. Pick the child whose turn it is.

Everything in the app then shows that child's companion, coins, streak and battery.

You do not see the button

  • With only one child, there is nothing to switch to.
  • An adult account has one profile, so it has no switch.

Another way

In the Parent/Teacher area, each child has their own page. You can also pick a child there. See The grown-up area.

Check the right child

Many questions come down to which child is open. The battery, a streak and a plan all belong to one child. If something looks wrong, switch and look again. See The battery looks empty.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support