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I forgot which email I used

Type each email you might have used. Dilly says "Welcome back" for an email that has an account.

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On this page
  1. Steps
  2. Careful
  3. Where to look
  4. Still stuck?

Dilly can tell you whether an email has an account.

Steps

  1. Open Dilly. The first screen says "Let's get started."
  2. Type an email you might have used and tap Continue.
  3. Read the next screen.
  • It says "Welcome back." This email has an account. Log in, or tap Forgot password? if you need a new password.
  • It says "Let's make your account." This email has no account yet.
One account for the grown-up. The next step picks who Dilly is for.

Careful

If you meant to log in and the screen says "Let's make your account," do not make one. Tap Change and try another email. A new account starts with no children and no progress.

Where to look

Search your inbox for an email from Dilly, such as one that says "Confirm your email for Dilly." The address it went to is the one on the account.

Still stuck?

Email support@hellodilly.com. See Contact support.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support