dillyHelp Center
Menu

Can I change my email address?

The app has no screen for changing the email on an account. Email support and tell us what you need.

Browse topics
On this page
  1. If you made a typo while signing in
  2. If you want a different email on the account
  3. Not sure which email you used

The app does not have a screen for changing the email on your account.

If you made a typo while signing in

On the sign in screen, tap Change next to the email you typed. Fix it and tap Continue. This only fixes what you type. It does not change the account.

If you want a different email on the account

Email support@hellodilly.com and tell us what you need. Please leave your child's name out of the first email. See Contact support.

We cannot promise how or when an email can be changed. If you cannot wait, you can make a new account with the new email. Your child's progress stays on the old account.

Not sure which email you used

See I forgot which email I used.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support