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Can I change my password?

The app has no change password screen. Use the forgot password link to choose a new one.

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On this page
  1. Steps
  2. Good to know
  3. Password length

The app does not have a separate change password screen. You can still choose a new password at any time with the forgot password link.

Steps

  1. Log out. See How do I log out?
  2. Type your email and tap Continue.
  3. On the "Welcome back" screen, tap Forgot password?
  4. Tap Send link. We send a link to your email.
  5. Open the email on your phone and tap Choose a new password.
  6. Pick a password and tap Save password.

The full steps are in I forgot my password.

Good to know

  • The link works one time, for an hour.
  • When you save a new password, Dilly logs you out on every phone. You log in again with the new one.
  • Your children's profiles and your plan do not change.

Password length

See How long should my password be?

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support