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I got an email inviting me to join a family on Dilly

Tap the button in the email, log in or make an account, and accept. The invitation works for 7 days.

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On this page
  1. What the email says
  2. Steps
  3. If you were not expecting it
  4. If it does not work

Someone invited you to join their family on Dilly. Here is what to do.

Add a student, see the companion's use, invite a second parent, or accept an invitation. All behind the phone check.

What the email says

The subject is "You have been invited to join a family on Dilly." The button says See the invitation. The email tells you the invitation works for 7 days.

Steps

  1. Install Dilly on your phone when it is available. See Is Dilly on the App Store?
  2. Tap See the invitation in the email.
  3. Log in, or make an account. See Make an account.
  4. Tap Join to accept.

You can also open the Parent/Teacher area and find Accept invitation under "Students and invitations."

If you were not expecting it

Ignore the email. The email says, "Nothing will happen unless you accept."

If it does not work

  • The invitation may have run out after 7 days. Ask the person to send a new one.
  • An adult account cannot join someone else's family. Dilly sends it to "My account" instead. See Can an adult account also have children?

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support