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Set the recharge time zone

Pick your time zone in the Parent/Teacher area so the Monday 8 AM recharge matches your family's clock.

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The recharge happens at 8 AM in a time zone you choose. It is saved for your account.

Steps

  1. Open the Profile tab and tap Parent/Teacher area. Pass the phone check. See The phone check.
  2. Tap Companion. If this button is missing, pick the child with Switch first.
  3. On the first page, "Time zone," pick one: Eastern, Central, Mountain, Pacific, Alaska or Hawaii. If your phone is in another zone, that zone is offered too, as "This phone."
  4. The chosen zone says "(chosen)."

The page says, "Recharges happen at 8 AM here."

See what was used

Tap Continue to go to the second page, "Use so far." It shows the plan and a line like "12 of 30 battery left." Grown-ups can see the numbers here. Children cannot.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support