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What should I do if my child is stuck?

Use the Need help? button, try again, leave and come back later, or read the screen together. Progress is saved.

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Being stuck is normal. Here is what can help.

  1. Tap Need help? It gives a hint and costs nothing.
  2. Try again. A wrong pick is free, so your child can try another choice.
  3. Read it together. Read the screen out loud with your child. You can ask what they notice. The app also has a tip for hearing the screen read out loud.
  4. Leave and come back. Progress is saved. If your child quits a lesson, the app later asks "You already started this. Want to continue?"
  5. Try something else. Your child can pick a different skill, play a side mission, or decorate the Room.

In side missions

After two wrong checks on a question, the hint opens by itself. A button called See the mission card shows the facts again. Your child still picks the answer.

If something looks broken

If a screen will not load or teaching will not start, see Teaching won't start.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support