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Does my child's progress move to a new phone?

Yes. Log in with the same email and password on the new phone, and your children's profiles come along.

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On this page
  1. Steps
  2. What comes along
  3. What stays on the old phone
  4. Deleted the app?

Yes. Your child's progress is saved on the account, not on the phone.

One account for the grown-up. The next step picks who Dilly is for.

Steps

  1. Install Dilly on the new phone.
  2. Open it and type the email you used before. Tap Continue.
  3. Type your password and tap Log in.
  4. If you have more than one child, use Switch profile to pick whose turn it is.

What comes along

Profiles, companions, puzzle pieces, coins, streaks, badges, Room items and saved work. A plan belongs to the child on the account too.

What stays on the old phone

  • Choices in Settings, such as sounds and reminders. Set them again.
  • The grown-up phone check. It works for each phone on its own.
  • The one-time note shown the first time your child opens side missions.

Deleted the app?

Install it again and log in. Deleting the app does not delete the account. See Sign in on a second device.

If you cannot log in, see I can't sign in.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

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