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My child's nickname was not allowed

Dilly turns away some names. Try a different one: letters, numbers, spaces, hyphens and apostrophes, up to 20 characters.

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On this page
  1. What is allowed
  2. What is turned away
  3. Sometimes a sweet name is refused
  4. Where to change it

Dilly checks the nicknames children give their companions. Some names are turned away.

Six companions. Swipe or tap to meet each one, then choose one.

What is allowed

A nickname can use letters, numbers, spaces, hyphens and apostrophes. It can be up to 20 characters. Names in any alphabet are fine.

What is turned away

  • Swear words and rude words
  • Hateful words, violent words and drug words
  • Personal details, such as an email, a web link, a phone number or a street address
  • Names that pretend to be Dilly or staff, such as Admin
  • Emoji and symbols, and names with no letters

Silly jokes about toots and boogers are fine.

Sometimes a sweet name is refused

The filter is a tool, and it can be wrong. If it turned away a name you think is fine, try a small change, like a different spelling.

Where to change it

Your child can change the nickname from the Profile tab. See Choose a companion.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support