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I typed the wrong birthday

The app has no screen for changing a birthday after it is saved. You can change the grade, and you can email us.

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On this page
  1. What you can do
  2. Before you save
  3. Deleting the profile

Once a child's profile is saved, the app does not let you edit the birthday.

Name, birthday and companion first. The grade is asked on the next screens.

What you can do

We cannot promise that it can be changed, or how long it takes.

Before you save

On the screen where you type it, the birthday picker only makes real dates. Check it before you tap Continue. If you change the birthday there, Dilly clears the grade guess and makes a new one.

Deleting the profile

You can delete a profile and add the child again with the right birthday. Deleting removes their progress, badges, streak and everything they made, and cannot be undone from the app. Only do this if the child has not made much. See Delete a child's profile.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support