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Why can't my child build something?

The usual reasons are a missing piece, a build that is only a preview, a locked skill, or an app that needs an update.

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Check these in order.

  1. A missing piece. Only pieces your child earned fit on the board. A build lists the pieces it needs. Teach the missing skill, and the build opens.
  2. A preview. The app also shows builds that are not ready. They are marked as previews, with the pieces they will need.
  3. A locked skill. Free includes a first set of skills. If a piece is locked, there is a button that says "Ask a grown-up." See Free and Core.
  4. An old app. An older version of Dilly hides builds it cannot play. Update the app. See Update the app.
Build with Pip has three ways in. Choose an artifact is the usual one.

Still stuck?

Email support@hellodilly.com. Tell us which build it is. See Contact support.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support