Check these in order.
- A missing piece. Only pieces your child earned fit on the board. A build lists the pieces it needs. Teach the missing skill, and the build opens.
- A preview. The app also shows builds that are not ready. They are marked as previews, with the pieces they will need.
- A locked skill. Free includes a first set of skills. If a piece is locked, there is a button that says "Ask a grown-up." See Free and Core.
- An old app. An older version of Dilly hides builds it cannot play. Update the app. See Update the app.
Still stuck?
Email support@hellodilly.com. Tell us which build it is. See Contact support.



