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I joined the waitlist but got no email

An email only goes out if you gave an email address. Check spam, then try the page again.

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On this page
  1. What the email looks like
  2. If it did not come
  3. Still nothing

First, check whether you gave an email. A phone only signup gets no confirmation email, because there is nothing to confirm.

What the email looks like

  • Subject: Please confirm your spot on the Dilly waitlist
  • Message: "Thank you for joining the Dilly waitlist. Please confirm your email with the button below, so we know it is really you."
  • Button: Confirm my spot

On the page that opens, tap Confirm my spot once more. Nothing is confirmed until you do.

After you confirm, a second email says, "You are on the Dilly waitlist."

If it did not come

  1. Look in your spam or junk folder.
  2. Check the address you typed.
  3. Wait 15 minutes, then join again with the same email. We send the email again, at most once every 15 minutes.

Still nothing

Email privacy@hellodilly.com or use the contact page. Please do not send anything about your child.

Still need help?

Email support@hellodilly.com. The contact page says what to include.

Contact support